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Adcash Legal Hub
Contact Us
Welcome to the Adcash Contact page. We value communication with our global network of publishers, advertisers, media buyers, and platform users. Whether you have inquiries regarding our advanced digital advertising technology, need assistance optimizing your online ad campaigns, or require technical support with your Adcash account, our dedicated support team is here to assist you.
Operating as an established global web advertising platform, Adcash connects thousands of publishers and advertisers worldwide. If you need assistance with campaign budgeting, troubleshooting pixel tracking, managing your Wallet balance, or understanding our payment thresholds and billing terms, please reach out to us using the official channels provided below.
Corporate Headquarters & Mailing Address:
Adcash OÜ
Ahtri 6, Tallinn, 10151, Estonia
Electronic Mail Support
- General Inquiries & Support: contact@adcash.com
- Legal and Compliance Department: legal@adcash.com
- Critical Technical Emergencies (Advertisers): critical@adcash.com
Our customer support team typically processes standard inquiries within 48 working hours. For more complex technical, financial, or legal evaluations, please allow up to 30 working days for a comprehensive response. Please note that Adcash reserves the right to disregard any requests or communications that stand in direct contradiction to our General Terms and Conditions.
About Us
Adcash OÜ is a premier global technology company specializing in the development and deployment of cutting-edge digital advertising solutions worldwide. Incorporated under the laws of the Republic of Estonia (Registry Number: 12141869) with its registered seat at Ahtri 6, Tallinn, 10151, Estonia, Adcash has built a rich history and deep industry expertise spanning over fifteen years.
Since its inception, Adcash has engineered robust proprietary technology, sophisticated optimization tools, and high-performance monetization frameworks designed to connect businesses, media buyers, digital marketers, ad networks, and website owners across the globe. Today, the Adcash platform operates as a robust, automated ecosystem that empowers publishers to maximize the yield of their digital inventory while allowing advertisers to target high-intent audiences with precision and scale.
Our core mission is rooted in transparency, innovation, and performance-driven results. By leveraging real-time bidding infrastructure, advanced anti-fraud mechanisms, and diverse ad formats, Adcash bridges the gap between supply and demand in the digital advertising landscape. Guided by strict adherence to international legal standards, privacy regulations (including GDPR), and industry best practices established by organizations like the IAB, Adcash continues to shape the future of online advertising.
Disclaimer
The information, services, products, materials, and features provided on the Adcash website (www.adcash.com) and associated platforms are delivered on an “as-is” and “as-available” basis. Adcash explicitly disclaims all warranties, whether express or implied, including but not limited to any implied warranties of accuracy, merchantability, fitness for a particular purpose, title, and non-infringement.
Adcash does not promise, warrant, or guarantee that the Adcash website, platform, server infrastructure, or any content or feature will be completely error-free, uninterrupted, secure, or free from viruses, malware, or other destructive components. Users access and utilize the Adcash website, tools, and services entirely at their own discretion and risk.
Furthermore, Adcash assumes absolutely no responsibility or liability for the acts, omissions, conduct, or content of any third parties connected with or related to a user’s interaction with the platform. This includes third-party websites linked from the Adcash platform, external payment service providers, or illegal content published independently on publisher websites. To the maximum extent permitted by applicable law, Adcash shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use—or inability to use—the Adcash website or its advertising services. Your sole and exclusive remedy is to immediately cease all use of the platform.
Privacy Policy
At Adcash, we are deeply committed to safeguarding and respecting the privacy of all visitors to www.adcash.com and our active service users. Adcash adheres strictly to the privacy guidelines established by the Interactive Advertising Bureau (IAB), the Direct Marketing Association (DMA), and complies fully with the European Union’s General Data Protection Regulation (GDPR).
We collect personal data that you provide to us directly—such as when registering an Adcash account, completing onboarding forms, or updating your billing profile. This may include your first and last name, corporate entity details, email address, physical address, and telephone numbers. This information is utilized strictly to provide, maintain, and improve our advertising services, conduct identity verification, process secure transactions, and communicate important updates regarding your account.
In addition to directly provided information, Adcash utilizes industry-standard technologies such as IP tracking, pixel tags, and cookies (including strictly necessary, analytical, performance, functionality, and targeting cookies) to gather anonymous usage statistics, monitor browser interactions, and measure campaign effectiveness. You retain full control over your data: you may manage your cookie preferences through your browser settings or opt out of tracking at any time.
We retain your personal data only for as long as your account remains active or as required by law (such as retaining tax and accounting records for up to 5 years). You hold legal rights under the GDPR to request access, correction, data portability, or erasure of your personal data. For any questions or requests regarding our privacy practices, please contact our team at legal@adcash.com.
