Spitz is not just a shoe store; it is a hallmark of luxury, style, and premium fashion in South Africa. With a legacy of excellence, Spitz is the official home to world-class international brands like Carvela, Gianni Chiarini, Lacoste, Nina Roche, and Tosoni. They are a destination for discerning customers seeking premium footwear and fashion.
As a leader in luxury retail, Spitz is passionate about providing exceptional, world-class customer service. They offer stable and exciting entry-level jobs in South Africa for individuals who share their passion for high-end fashion and service. This guide will walk you through the key roles and how to apply for these prestigious careers.
Introduction / Company Overview
With the addition of Carvela Donna & Bello body sprays and Verve by Kurt Geiger, Spitz continues to elevate premium fashion with iconic scents that complement its renowned brands. This commitment to a complete luxury experience is what sets them apart.
For job seekers, this means an opportunity to work in a sophisticated and customer-focused environment. If you are passionate about luxury brands, thrive in a dynamic retail setting, and have a commitment to excellence, a role at Spitz is a significant step in building a prestigious retail career.
Job Roles / Titles
The primary role advertised at Spitz is the “Flexi Store Assistant.” This is a dynamic, multi-skilled position that forms the foundation of the store’s success. The “Flexi” part means you must be flexible to work varied hours, and the “Store Assistant” part means you are the all-rounder who ensures a seamless luxury experience. This role is a blend of three key areas: premium sales, high-accuracy cash control, and meticulous stock management.
Premium Sales & Customer Service (Style Consultant)
This is not a typical sales job; it’s a consultant role. As the face of Spitz, your primary duty is to provide a world-class, premium shopping experience. This involves more than just finding a size. You must have expert product knowledge, understand the difference between a Lacoste sneaker and a Carvela heel, and be able to offer personalised service. This includes fostering strong customer relationships (a practice known as “clienteling”), remembering repeat customers’ preferences, and upholding the brand’s luxury standards through professionalism and enthusiasm. You are a style consultant helping clients find their perfect purchase.
Cashier & Cash Control
This is a high-trust, high-accuracy function of the job. You will be responsible for performing all cash desk duties efficiently, with the goal of having zero variances. This means your cash drawer must balance perfectly every time. You will follow daily cash control and banking processes with precision and handle both electronic and manual transactions. This requires a strong numerical ability and a meticulous, detail-oriented mindset, as you will be handling high-value transactions.
Stock Management & Organisation
In a luxury store, the stock is the most valuable asset. A key part of your role is to manage this stock flawlessly. This includes executing daily stock procedures, managing customer orders (like lay-bys or store transfers), and conducting weekly stock counts to maintain 100% stock integrity. You will also be responsible for maintaining the storeroom’s organisation and completing “shoe pairing exercises” – a critical task to ensure every single shoe on display has its correct partner, preventing loss and ensuring a perfect customer experience.
Job Locations
Spitz stores are strategically located in premium and high-foot-traffic malls across South Africa. Vacancies are posted for specific locations, including both major flagship malls and key community centres.
- Limpopo: Mall of the North (popular) and Burgersfort Mall (community).
- Gauteng: Sandton City (popular flagship) and Mall of the South (community).
- Western Cape: V&A Waterfront (popular flagship) and CapeGate Shopping Centre (community).
- KwaZulu-Natal: Gateway Theatre of Shopping (popular flagship) and Watercrest Mall (local).
Requirements
To succeed in a high-end retail environment, Spitz looks for the following minimum requirements:
- Education: A Matric / Grade 12 certificate is essential.
- Experience: 6 months to 1 year of retail experience is required. Experience in luxury or high-end fashion retail is highly preferred.
- Passion: A genuine passion for high-end fashion, footwear, and engaging with customers.
- Flexibility: You must be flexible to work weekends, holidays, and peak trading hours as required by the retail schedule.
- Skills: Strong numerical ability and accuracy for handling transactions. You must be able to meet deadlines while managing multiple priorities.
- Attributes: A meticulous, detail-oriented mindset is crucial for upholding brand standards. You must be a team player who thrives in a collaborative setting and has a natural ability to build relationships.
Duties / Responsibilities
As a Flexi Store Assistant, you will be responsible for ensuring an outstanding shopping experience, supporting sales success, and upholding the brand’s reputation. Your duties are split across three key areas:
Customer Service & Sales Support
- Deliver a premium, world-class shopping experience with expert product knowledge.
- Foster strong customer relationships by offering personalised service and style advice.
- Uphold the brand’s luxury standards through professionalism and enthusiasm.
Cash Control & Accuracy
- Perform cash desk duties efficiently, ensuring zero variances.
- Follow all daily cash control and banking processes with precision.
- Handle manual transactions accurately when the system requires it.
Stock Management & Organisation
- Execute daily stock procedures to maintain seamless store operations.
- Assist in managing customer orders and ensuring timely fulfillment.
- Conduct weekly stock counts and maintain storeroom organisation.
- Complete shoe pairing exercises to uphold 100% stock integrity.
Salary / Compensation
Disclaimer: These figures are industry estimates and are not official salary scales from Spitz. Pay varies by role, location, and your level of experience.
The estimated salary for a Flexi Store Assistant at a premium retailer like Spitz typically ranges from R5,500 to R9,500 per month. This may also be supplemented by sales commissions or incentives based on store performance.
- Generous Staff Discount: This is one of the biggest perks, giving you a significant discount on world-class luxury brands.
- Sales Incentives: You may be eligible for commissions or bonuses for meeting sales targets.
- Provident Fund: Permanent roles typically include contributions to a provident fund.
Shift Schedule / Work Hours
This is a “Flexi” (flexible) role within the retail sector. You must be prepared to work flexible hours, which is a key requirement of the job.
- Rotational Shifts: You will be scheduled for morning, afternoon, and closing shifts.
- Weekends & Public Holidays: You must be available to work on weekends and public holidays, as these are the peak trading hours for luxury retail.
Company Values / Benefits
Joining Spitz means you are becoming part of a brand that defines style and sophistication. The company values excellence, style, service, and success.
- Work with World-Class Brands: You will be part of a premium, high-end retail brand with a legacy of excellence, working directly with names like Carvela and Lacoste.
- Build a Premium Career: Experience in luxury retail is highly valued. This job opens doors to a long-term career in the high-end fashion industry.
- Gain Valuable Experience: The “flexi” nature of the role allows you to gain valuable retail experience in a luxurious, customer-focused environment.
- Supportive Team: You will join a team that values style, service, and collaborative success.
CV / Application Tips
To apply for a luxury brand like Spitz, your CV must be as polished as their shoes. Use these tips to make your application stand out.
- Your CV Must Look Elegant: This is crucial. Use a clean, simple, and professional template. Use a font like Calibri or Garamond. No bright colours or “busy” designs. Your CV is your first “premium” impression.
- Use Luxury Keywords: Include words from the job description. Use phrases like “premium customer service,” “brand integrity,” “client relationships,” “detail-oriented,” and “meticulous.”
- Highlight Your Passion for Fashion: In your personal summary, state your “genuine passion for high-end fashion and footwear.” This shows you are a cultural fit for the brand.
- Emphasize Your Numerical Skills: The job ad mentions “zero variances” and “numerical ability.” You must add a line to your CV highlighting your “strong numerical skills” and “attention to detail in cash handling.”
💡 NewTime Tip: “For Spitz, your CV must look as premium as their brands. Keep it clean, simple, and elegant. In your summary, don’t just say you’re ‘hard-working’; say you are ‘detail-oriented’ and ‘passionate about delivering a luxury customer experience.'”
How to Apply Online
The safest and most direct way to apply online for Spitz jobs is through their official careers portal. Do not apply through unverified links.
- Visit the Portal: Go to the official Spitz Group careers portal here: https://thespitzgroup.simplify.hr/
- Search for the Job: Look for the “Flexi Store Assistant” role and filter by your preferred location (e.g., “Burgersfort”).
- Read the Role: Click on the vacancy to read the full job description and requirements carefully.
- Create a Profile: You will need to create a profile on the simplify.hr system. Fill in all your details accurately.
- Upload Your CV: Upload your polished, professional, and elegant CV (in PDF format is best).
Important Notice:
- Never pay for a job. Spitz will NEVER ask you for an application fee. All official job applications are 100% free.
- Only use the official portal. The thespitzgroup.simplify.hr website is the official hiring portal. Be cautious of any other links.
Bonus / Related Job Posts
If you are looking for other opportunities in the premium retail and fashion industry, check out these other posts on our site: